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Home › Forums › Grace Digital Wireless Internet Radio › DNS, netmask, gateway, or connecting..errors

DNS server error, internet Radio Stopped

Tue, 02/23/2010 - 03:51 — paulj

radio was connecting perfectly and then suddenly stopped connecting and started to report DNS server error.
after playing with the system and leaving unplugged for many hours now get the same DNS message or the message "Internet Radio Stopped"
All of this after getting the normal log in data re connecting to server and finding gateway.
What does this all mean and more important what is the solution??
Help!!!!!!!!!
PJ

‹ Can't connect to my radio unless I unplug the radio first Unplugging the radio and plugging it back in to get it out of the "Connecting" message. ›
Sun, 02/28/2010 - 17:31 — gtschmidt1

DNS network server message comes up after radio working fine

Can't seem to correct this error. I have tried unplugging the radio for an hour, (didn't solve the issue), then reset the radio back to factory settings, then re-entered WEP key, everything...all to no avail. As far as I know there's been no new upgrades to the ATT server and our home router certainly hasn't changed---all the home computers are accessing the home wireless network w/no problem. What is the problem with the radio??? Radio worked fine for months but now I can't get it to overcome the "DNS servers invalid" issue. Help, please.

Sun, 04/24/2011 - 03:01 — speedwaysusan

DNS Server Invalid / Change IP / Now hangs at Gateway

I've had my radio nearly two years with only occasional problems. We recently started experiencing DNS Server problems on our PCs, and we switched out our old g-router for a new n-router. As part of that, and based on help from Microsoft, we fixed the DNS server for wireless to 208.687.222.222. Now, our wireless computers can access the internet without DNS problems. However, we have not been able to get the Grace Radio configured properly to access the internet.

The radio is attempting to connect to the network. I received a message - "DNS Server Invalid" - and changed the configuration settings on the radio for the DNS Server to 208.687.222.222. However, now when the radio tried to connect, it hangs at the Gateway (previously, when it had the DNS server error, it just restarted).

I reset the device back to factory settings and do not have latest firmware upgrade.

Any ideas? Thank you.

Wed, 06/22/2011 - 22:50 — gdadmin

for Grace Customer support,

for Grace Customer support, you can always put your question in at www.gracesupport.com or call tech support M-Th 9AM-4PM and Friday 9AM-2PM Pacific time at 866-446-0961.

Tue, 03/23/2010 - 22:35 — jeanbarut

DNS ERROR, NO INTERNET RADIO, "DNS servers invalid"

I am having exactly the same problem, after more than 8 months without any problem. Why? Is there anyone who can help?
jb

Wed, 04/14/2010 - 18:37 — gdadmin

Please note this is a user

Please note this is a user supported forum. If you are interested in contacting Grace directly please email info@gracedigital.net