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The registration code that you entered could not be recognised. Please re-check the code against the radio's display and try aga

I tried to register Grace digital audio player going to settings , register and then getting key off device I receive following
error on Web site : The registration code that you entered could not be recognised. Please re-check the code against the radio's display and try again.
The key does not work on web site. Yes I am entering the correct key. Can any one help?

registration key

The registration key you get from your radio is only good for a few hours. Make sure you are entering the information right away when you are generating the registration key.

This is a user based forum. For Grace Customer support, you can always put your question in at www.gracesupport.com or call tech support M-Th 9AM-4PM and Friday 9AM-2PM Pacific time at 866-446-0961.