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Home › Forums › Grace Digital Wireless Internet Radio › DNS, netmask, gateway, or connecting..errors

Unplugging the radio and plugging it back in to get it out of the "Connecting" message.

Sun, 03/07/2010 - 14:59 — carrerga

I have the ITC-IR1000B with the latest firmware version v257-a-865-a-349. Often I need to unplug the radio and plug it back in to get it working and out of the "Connecting" status. My router is literally 25ft from the radio on the same floor of the house. Anybody else experiencing this? Can we please get a fix for this?

‹ ITCIR1000B - Will not connect to a protected network DNS Server ERROR ›
Sun, 03/14/2010 - 20:43 — dmboras

ITC-IR1000B sound loss and erratic behavior

I've been having the same problem as well (same radio, same firmware), with some additional issues. The radio will gradually lose sound completely, although the display still indicates that it is accessing the selected station. Turning the volume control has no effect - the radio stays silent, while still displaying the station info. I know the stations are still working, since I have no trouble receiving them on my computer. If I unplug the radio for a lengthy period of time (i.e. an hour or two, since unplugging it only for a minute has no effect), it appears to reset and works for a short period, but soon it starts acting up again - gradually losing signal and sound until it's completely silent. I've tried the factory reset several times, as well as setting Wireless Standby to yes (suggested by a Grace tech). At the moment, my wireless router (Airport Extreme) is less than 2 feet from the radio, but no change in behavior. Attempting to upgrade the firmware (also suggested by the tech) hasn't worked, since there's "No upgrade available." Any ideas for a fix?

Sat, 06/05/2010 - 10:39 — jondubus

Me too!

I too have this same maddening problem with the same model radio. It worked fine for a couple months then started this crap. I tried moving a wireless (dual band) phone away from the airport express . I tried different locations for the radio. The odd thing was it played ok all day (when i don't need it) but won't play at night. Says wireless signal strength is 80-85%, but no sound from ANY station or plays then cuts out, etc.. Other wireless device (wireless netbook) works fine. IR1000B is crap. Can anyone suggest a wireless internet radio that works since there's no help forthcoming here?