"Like New" Policies
Here at Grace Digital, we are committed to providing you the highest quality of service. Below is a list of links that should answer any questions that you might have about our company policies. If you search below and find that your still have questions or are unable to find your answer don't hesitate to call us @ (866) 446-0961.
Factory Refurbished (Like New)
All Factory Refurbished products [Like New Item] are products that are just “Like New” and have been thoroughly checked by running the product through a series of certification tests. These products may have come from customer returns, store samples or product which the box was damaged in shipping. All products are cleaned, inspected & completely re-tested to ensure the product is in working order.
All Factory Refurbished products come with a full 30 day return policy and 90 day warranty to include all parts and labor. Return postage shipping is not included. There will be a 10% restocking charge on all returns.
30-Day Money Back Guarantee on "Like New" Items
All "Like New" items are shipped with a "NO QUESTIONS ASKED" 30-Day Money Back Guarantee. "Like New" items are subject to a 10% restocking fee. If you are dissatisfied for any reason just call Customer Service at 866.446.0961 for a return authorization number. Return shipping costs are the customer’s responsibility.
90 Day Warranty On "Like New" Items
Grace Digital Audio offers a limited 90 day warranty with proof of purchase. Return shipping costs are the customer’s responsibility.